Casual Receptionist

Location: DoubleTree by Hilton Brighton Metropole, Brighton

This casual role offers the flexibility to pick the shifts that suit your availability, making it ideal for those currently in education or looking to earn extra money. You will be responsible for ensuring a seamless check-in and check-out process while delivering memorable experiences for every guest. The role requires the ability to work mixed shift patterns and full flexibility with working hours.

Duties:
- Deliver a warm welcome and complete the check-in process, including assigning rooms and issuing keys.
- Support efficient check-out by verifying charges, handling payments, and using the point-of-sale system.
- Provide comprehensive knowledge of hotel offerings, room types, and local area information.
- Promote hotel services using up-selling techniques to recommend amenities.
- Respond to guest requests, resolve concerns with care, and manage communications effectively.

Requirements:
- Previous reception experience required.
- Ability to work mixed shift patterns and full flexibility with working hours.
- A passion for hospitality and a focus on providing a high standard of guest service.
- Strong teamwork, leadership, and accountability skills.

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.