Cx Team Member

Location: Unit 81, Churchill Square, Brighton, BN1--2RG, UK

Seeking a CX Team Member to engage customers with enthusiasm for athletic sneakers and apparel. The role involves delivering an elevated in‑store experience, meeting personal and productivity goals, and contributing to a positive team environment. Flexible availability is required, including nights, weekends, and holidays.

Duties:

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co‑workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connecting with every customer by asking open‑ended questions to assess needs
• Learning and sharing expertise of products and trends to fit customer’s needs
• Maintaining awareness of all product knowledge, and current or upcoming product/trends
• Contributing to a positive and inclusive work environment

Requirements:

• 0-3 years of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.