Receptionist / Administrator

Location: School House Surgery, Hertford Road, Brighton, BN1 7GF

Seeking a Bank Receptionist / Administrator to provide flexible cover for Allied Medical Practice in Brighton. The role offers bank shifts that may include Saturdays or additional hours, with full-time or part-time patterns as needed. The position involves front‑desk duties, appointment booking, prescription processing and liaison with other health services. Working hours vary according to service requirements.

Duties:

• Welcoming and supporting patients, checking them in and responding to questions.
• Booking appointments and handling telephone, email and face‑to‑face enquiries.
• Processing repeat prescription requests and receiving patient specimens.
• Updating electronic patient records, scanning correspondence and processing registrations.
• Liaising with hospitals, community services and other healthcare colleagues.
• Supporting general administration, processing post and emails, maintaining stationery and keeping reception areas ready.
• Providing additional bank cover, including periods of annual leave, sickness or increased demand, with possible Saturday shifts.
• Handling sensitive patient information and maintaining confidentiality.

Requirements:

• Experience dealing with the public face‑to‑face and over the telephone.
• Good administrative, office or clerical skills.
• Friendly, approachable demeanor and ability to communicate with diverse backgrounds.
• Ability to remain calm and professional under pressure.
• Strong organisational skills and ability to manage a varied workload.
• Proficiency in IT, including email, Microsoft Office and electronic patient systems.
• Understanding of patient confidentiality and data protection.
• Accurate record‑keeping and attention to detail.
• Eligibility to work in the UK and ability to provide DBS check and references.

For more details and to apply, please click the 'Apply Now' button.