Barista & Front of House

Location: Bank House, Southwick Square, Southwick, BN42 4FN, UK

The Flour Pot Bakery is seeking a passionate and customer-focused Barista and Front of House team member to join their growing team in Southwick. The role involves providing outstanding customer service, preparing high-quality beverages, and ensuring a welcoming and vibrant store environment. Staff are also required to carry out shifts at the Brighton and Hove Albion FC training ground coffee cart and cover other stores as needed, with flexibility to work weekends and holidays.

Duties:

• Provide excellent customer service, ensuring all customers feel welcome and valued.
• Prepare and serve a variety of hot and cold beverages, including expertly crafted coffee-based drinks.
• Operate espresso machines and other coffee-making equipment with precision.
• Assist customers with menu choices and offer recommendations on baked goods.
• Maintain cleanliness and organisation in all front-of-house areas, including counters, tables, and equipment.
• Process transactions efficiently using the point-of-sale (POS) system.
• Assist with stock management, including restocking display cases and ensuring product freshness.
• Work collaboratively with team members to ensure smooth and efficient service.
• Adhere to all food safety and hygiene regulations.
• Carry out shifts at the BHAFC training ground coffee cart (enhanced DBS check required) and cover other store locations.

Requirements:

• Previous experience in a barista or front-of-house role is preferred but not essential, as training is provided.
• Passion for coffee, baked goods, and excellent customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Positive attitude, reliability, and a proactive approach to teamwork.
• Flexibility to work weekends and holidays as required.
• Knowledge of coffee-making techniques and food safety standards is a plus.

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.