Supervisor

Location: 40 Kensington Gardens, Brighton BN1 4AL, UK

Trading Post Coffee Roasters is seeking a Supervisor to join the team at their Brighton Coffee House. The role involves supporting the management team with daily operations, leading shifts with confidence, and ensuring guests receive exceptional hospitality. Shifts vary across daytime coffee house operations.

Duties:

• Lead shifts to ensure every guest receives exceptional service
• Support and motivate the team throughout busy services
• Coach colleagues in delivering Trading Post hospitality standards
• Help train and welcome new team members
• Work alongside the management team to achieve sales, service, and operational goals
• Support smooth operations by making confident decisions and resolving issues
• Monitor standards of cleanliness, food safety, and presentation throughout the venue
• Lead by example and assist across customer service, making coffee, or supporting the kitchen

Requirements:

• Previous experience working in a busy hospitality or customer service environment
• Experience supporting or supervising a team
• Strong organisational and communication skills
• Ability to prioritise tasks and manage multiple demands under pressure
• Passion for delivering exceptional hospitality
• Legal right to work in the UK

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.