Supervisor

Location: Sydney Street, Brighton

As a Supervisor at The Flour Pot Bakery, you will play a key role in maintaining smooth café operations, delivering outstanding customer service, and supporting the store team. You will lead by example, ensuring high standards of service, food safety, and cleanliness. This role requires flexibility to work early mornings, weekends, and holidays as required.

Duties:

• Support the General and Assistant Manager in the day-to-day running of the store
• Supervise, motivate, and train front-of-house team members
• Deliver excellent customer service in line with Flour Pot standards
• Ensure a welcoming and friendly atmosphere for all customers
• Monitor product presentation and quality, ensuring consistent standards
• Assist in rota amendments, daily briefings, and shift planning
• Manage stock levels, including ordering and waste control
• Ensure compliance with health and safety and food hygiene regulations
• Place orders for both internal and external suppliers
• Handle customer feedback professionally and efficiently
• Open and close the store, including cash handling and reconciliation duties

Requirements:

• Previous experience in a café, bakery, or hospitality supervisory role
• Passion for food, coffee, and delivering exceptional service
• Strong leadership, communication, and organisational skills
• Ability to remain calm and efficient in a fast-paced environment
• Understanding of basic food safety and hygiene practices (Level 2 Food Safety desirable)
• Flexibility to work early mornings, weekends, and holidays as required
• Barista experience is a strong advantage

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.