Specialist

Location: Churchill Square, Brighton and Hove, United Kingdom

Specialists build brand loyalty and create owners of Apple products and services by delivering a unique customer service experience. Roles are available on a full-time, part-time, or part-time temporary basis. The position requires flexibility to work a schedule based on business needs, which may include nights, weekends, and public holidays.

Duties:

• Deliver excellent service to Apple customers by seeking to understand their needs, presenting products and services, and educating them on buying options.
• Stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.
• Support peers throughout the store by sharing product knowledge and assisting with customer ownership opportunities.
• Maintain accuracy, follow guidance, and perform other tasks such as store-wide customer support as needed.
• Contribute to an inclusive environment by demonstrating Apple's values of diversity and inclusion in daily activities.

Requirements:

• Availability to work a schedule based on business needs including nights, weekends, and public holidays.
• Proficiency in the local language, both written and spoken (or sign language).
• Ability to demonstrate knowledge of Apple products and services and personalize solutions.
• Ability to work in a fast-paced, team-oriented environment and handle multiple customers.

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.