Supervisor

Location: 36 Ship St, Brighton BN1 1AB, UK

Trading Post Coffee Roasters is seeking a Supervisor to assist in managing a busy coffee house on a day-to-day basis. The role involves supporting the management team, motivating the front-of-house team, and delivering exceptional hospitality. The candidate will help drive sales, support staff recruitment and development, and maintain high standards of service.

Duties:

• Support the management team in the running of a high-volume and fast-paced coffee house
• Embody and possess a full understanding of the Trading Post hospitality standards and key points of service
• Consistently deliver great hospitality with huge personality within the hospitality standards framework
• Actively support a busy front-of-house team and engage and communicate effectively with an equally busy back-of-house team
• Support in the development of front-of-house team members and deliver training where required
• Support in the recruitment and onboarding of new team members into the Coffee House
• Be the face of positivity and motivate all team members to deliver their best selves at all times
• Display a smart and professional appearance, always striving to represent Trading Post Coffee Roasters in a positive way

Requirements:

• Strong leadership skills and drive for continuous development and improvement
• Excellent communication skills to enable effective dialogue with team members and guests
• Ability to use initiative to problem solve and work well under pressure
• Dedicated team-player, leading by example with an 'all in this together' attitude
• Excellent time-management and prioritisation skills
• Eligibility to work in the UK or hold a valid UK work permit/visa

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.