Store Manager

Location: 62-63 East St, Brighton, BN1 1HQ

Assisting the brand leader in managing and motivating the store team to deliver an exceptional customer experience both in-store and online. The store typically trades from 10:00am to 6:00pm, subject to seasonal change. Oversees floor managers and stylists, upskilling team members to deliver sales targets and assisting with digital customer service enquiries.

Duties:

• Equip and incentivize the team with product knowledge, brand strategies, and updates to deliver an inspiring customer experience.
• Support the brand leader in team development, recognizing achievements, and identifying areas for improvement.
• Support in the planning and delivery of monthly floor sets, promoting new collections and driving sales across product categories.
• Walk shop floors daily using reporting technologies to maximize trade opportunities and react to risks.
• Provide leadership and support to stylist team members handling first-line customer queries via the online customer service system.
• Ensure floor management and stylist teams look and feel ready to impress customers.
• Work alongside the brand leader to resolve employee-related matters in store.

Requirements:

• Strong leadership skills with the ability to inspire and coach teams to deliver high performance.
• A passion for fashion and commitment to acting as an AllSaints brand ambassador.
• Strong relationship management skills to create fun and inviting environments.
• Strong business acumen and experience using reporting technologies to commercial advantage.
• Natural affinity for learning new systems and processes in a digital environment.
• Honest, dependable, and dedicated to brand protection, safety, and customer care.

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.