Medical Receptionist

Location: 1 Lewes Road, Brighton, BN2 3HP, UK

Park Crescent Health Centre is seeking a reliable, conscientious Medical Receptionist with excellent communication and customer service skills to join a centrally located GP surgery in Brighton. The post holder will serve as a point of contact between patients and clinical staff while supporting general patient care and administrative functions. This position is offered on a part-time, 6-month fixed-term basis.

Duties:

• Deal with patient enquiries both on the phone and face to face
• Update patient records on computer systems and manage incoming/outgoing correspondence
• Assist patients with booking appointments and accessing practice services
• Register new patients, temporary residents, and produce prescriptions according to practice policy
• Liaise with the clinical team and handle emails or pathology links accurately
• Open up and securely close the practice premises at the start and end of the day

Requirements:

• Confident with a professional and friendly attitude
• Strong IT skills and literacy
• Ability to pick up new processes quickly
• Excellent written and verbal communication skills
• Experience working in a customer service role
• Previous experience working in a GP surgery or healthcare environment with System One knowledge (desirable)

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.