Receptionist

Location: County Oak Medical Centre, Carden Hill, Brighton, BN1 8DD, UK

Seeking a positive and enthusiastic bank receptionist to cover sessions for scheduled holidays, sickness, and adhoc requests at a GP practice. Shift patterns consist of morning sessions running from 07:45am to 12:45pm and afternoon sessions running from 13:45pm to 18:45pm. The role involves offering general assistance to the practice team and projecting a friendly, professional image to patients and visitors.

Duties:

• Receive, assist, and direct patients in accessing appropriate appointments, services, or healthcare professionals in a courteous and efficient manner.
• Offer general assistance to the practice team in person or over the telephone.
• Undertake a variety of administrative and clerical duties to assist in the smooth running of the practice.
• Facilitate effective communication between patients, members of the primary healthcare team, secondary care, and associated agencies.

Requirements:

• Minimum GCSE Grade A to C in English and Maths.
• IT literate, including proficiency in Outlook and Word.
• Excellent verbal and written communication skills with the ability to deal confidently with patients from all backgrounds.
• Ability to prioritize workload, self-manage, and work without direct supervision while handling confidential information.
• Previous receptionist experience in a healthcare setting is desirable.

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.