Receptionist

Location: Ship Street Surgery, Ship Street, Brighton, BN1 1AE

Seeking an approachable and organized Receptionist to be the welcoming face of busy GP practices and ensure patient services run smoothly. The role involves working at the heart of patient care alongside a supportive team that values professionalism and confidentiality. Offers a dynamic healthcare position suitable for individuals with previous healthcare experience or strong administrative skills.

Duties:

• Warmly greet and check in patients, ensuring a positive first impression
• Book appointments and manage queries via phone, email, and in person
• Process prescription requests and accurately update patient records
• Handle payments, post, emails, and other administrative tasks
• Keep reception and consulting areas tidy and well-stocked
• Manage patient registrations and assist with online service queries
• Send referral forms and liaise with hospitals and community services
• Maintain strict confidentiality and comply with data protection regulations

Requirements:

• A calm, courteous, and caring approach
• Excellent communication and IT skills, including Microsoft Office
• Ability to multitask and work efficiently under pressure
• Strong commitment to confidentiality and data security
• Flexibility to cover shifts and adapt to changing priorities
• Accurate record-keeping and a friendly, approachable manner

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.