Afro Hair Specialist

Location: Brighton, UK

Seeking an Afro Hair Specialist to join Lush HairLab in Brighton. The role offers flexible weekly hours of 24, 32 or 40 hours and involves delivering full salon services from consultation to styling. The specialist will provide expert Afro hair care, educate clients, and support retail and promotional activities. The position emphasizes inclusive, high‑quality customer service and continuous professional development.

Duties:

• Learn and provide Lush HairLab services; you will be performing the full client journey, including consultation, product choices, hair washing, cutting and styling.
• Collaborating with your clients by carving out their true hair identity. Building rapport, being inquisitive, asking questions and sharing your knowledge with them.
• Educate the client on what they need to create the style and effect at home.
• Contribute to and maintain a supportive working environment through effective communication.
• Maintain standards of both personal and workspace presentation, cleanliness and hygiene.
• Assist retail sales and provide 5‑star consultations on the shop floor when not with clients.
• Support shops and attend internal and external events to promote new hair care product or service launches.
• Use specialist skills to support the Lush PR team in promoting the Lush HairLab.
• Showcase a can‑do attitude and attention to detail.
• Share Lush’s buying stories, ethics and product knowledge throughout the customer journey.
• Ensure clients feel safe in expert hands with confidence and decisiveness.
• Remain motivated, driven, and open‑minded to Lush HairLab’s new approach to hairdressing.

Requirements:

• Minimum SVQ/NVQ Level 2 in Hairdressing or equivalent experience in the Industry.
• Minimum 2 years of experience with running a column, or able to demonstrate why you should be considered.
• Established local client base is beneficial, but not essential.
• Able to present up‑to‑date skills and techniques.
• Developed high‑standard skill set in the Afro hairdressing sector, including protective styling, blow‑outs, silk pressing, hair cutting on various lengths, and handling extensions or weaves.
• Understanding of how to care for and maintain Locs.
• Excited to enhance natural Afro hair textures with specialist products.
• Exceptional customer service skills, including careful communication and consultations.
• Organised and punctual approach to salon life.
• Professional and client‑focused demeanor.
• Open‑minded approach to receiving further training in the Lush HairLab way.
• Skills and experience in educating the team in your specialist field are desirable but not essential.

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.