Braider

Location: Brighton, UK

Seeking a skilled Braider to join Lush HairLab in Brighton on a permanent part‑time basis. The role offers flexible weekly hours of 24, 32 or 40 hrs/week and involves delivering specialist Afro‑hair braiding services, client consultations and product education. The successful candidate will work onsite, providing high‑quality salon experiences while upholding Lush’s ethical standards.

Duties:

• Learn and provide Lush HairLab services; performing the full client journey including consultation, hair washing, styling.
• Collaborate with clients, building rapport, asking questions and sharing knowledge to shape their true hair identity.
• Confidently deliver a range of braiding services to a high standard with consideration for hair health and client comfort.
• Educate the client on how to recreate the style and effect at home.
• Contribute to and maintain a supportive working environment through effective communication.
• Maintain standards of personal and workspace presentation and hygiene.
• Assist retail sales and conduct 5* consultations with customers on the shop floor when not with clients.
• Support shops and attend internal and external events to promote new hair care product or service launches.
• Use specialist skills to support the Lush PR team in promoting the Lush HairLab.
• Showcase a can‑do attitude and attention to detail.
• Share Lush’s buying stories, ethics and product knowledge throughout the customer journey.
• Ensure the client feels safe in expert hands with confidence and decisiveness.
• Demonstrate motivation, trustworthiness, and drive.
• Remain open‑minded to the new approach to hairdressing and adopt positive language describing hair.

Requirements:

• Minimum 3 years of industry experience or demonstrable equivalent.
• Experience with running a column of clients.
• Established client base local to Brighton (bonus but not essential).
• Present up‑to‑date skills and techniques.
• Passion for creativity and protective styling.
• Knowledge of braid preparation, tension control and safe takedown techniques.
• Understanding of how to care for and maintain Locs.
• Open‑minded approach to further training in the HairLab way.
• Excitement to enhance natural Afro hair textures using specialist products.
• Exceptional customer service skills.
• Organised approach to salon life.
• Professional, reliable, and client‑focused demeanor.
• Qualifications or experience in educating others in specialist field (beneficial but not essential).

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.