Team Leader

Location: Brighton, UK

Joining the team at Victoria's Secret involves working alongside a friendly and supportive group to deliver an exceptional customer experience. The role requires working 23.25 hours per week with a schedule of Sunday from 09:15 to 17:45, Tuesday from 12:15 to 20:45, and Wednesday from 09:30 to 18:00.

Duties:

• Deliver an exceptional customer experience by helping customers find products and complete purchases at the till
• Provide the brand bra fitting experience with expert advice on sizing and styles
• Own the merchandising and presentation of products following training
• Lead by example, energise the team, and ensure shifts run smoothly while maintaining brand standards
• Support the management team to achieve key KPIs, sales growth, and store profitability
• Maintain store standards front and back, including managing deliveries, stock replenishment, loss prevention, and health and safety procedures
• Carry out opening and closing activities, including key holder duties
• Support new product launches, floor set moves, and audits across the store

Requirements:

• Passion for retail and creating unique experiences for customers
• Willingness to learn and develop customer service skills and product knowledge
• Ability to build valued relationships with team members and customers
• Collaborative approach to engage and develop a designated team
• Flexible, supportive, and contributes to a positive working environment
• Energy for working in a busy environment with enthusiasm for change and multitasking

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.