Senior Supervisor

Location: 1/Ditchling Road, Brighton and Hove, BN1 6JT, UNITED KINGDOM

The Flour Pot Bakery is looking for an enthusiastic and experienced Senior Supervisor to join our Fiveways team. This role supports the General Manager in daily operations, focusing on delivering exceptional customer service and ensuring high-quality store standards. The position is offered on a casual basis, allowing for a flexible working schedule.

Duties:

• Assist with the daily operations of the floor and counter to ensure smooth service.
• Ensure compliance with health, safety, and food standards.
• Support inventory management, ordering, and supplier coordination.
• Train, supervise, and mentor front-of-house staff.
• Address customer inquiries and resolve issues professionally.
• Assist with financial reviews, sales reporting, and marketing initiatives.
• Maintain store aesthetic, cleanliness, and quality control of products.

Requirements:

• Proven supervisory experience, with restaurant/table service experience being a must.
• Strong leadership and team-management abilities.
• Excellent communication and interpersonal skills.
• Knowledge of food safety regulations and health standards.
• Ability to work in a fast-paced environment and handle high-pressure situations.
• A passion for quality food and outstanding customer service.

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.