F&B Attendant

Location: The Grand Brighton, Brighton & Hove, UK

Joining the team at the vibrant Cyan restaurant involves taking orders and delivering exceptional hospitality. The role requires a commitment to working shift patterns 5 days a week, primarily during evening hours from 17:00.

Duties:

• Offer exceptional guest care at all times
• Address guest concerns courteously and promptly to ensure their satisfaction
• Collaborate with colleagues in all departments to elevate the overall guest experience consistently
• Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management
• Demonstrate proficiency in the Leonardo Hotels product and familiarity with the organisation
• Engage in continuous learning and skill development to maintain service excellence
• Utilise all relevant systems correctly to complete tasks in a timely manner
• Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times
• Complete any other reasonable request made by a member of the management team or a supervisor

Requirements:

• Genuine passion for delivering memorable moments to guests
• Positive approach to changing service environments and priorities
• Pro-active with a hands-on approach to delivering consistent results
• Embrace the Leonardo Hotels’ Guest Care culture and work on own initiative
• Friendly team player with the ability to work effectively and efficiently with others
• Confident communicator willing to make suggestions for improvements and open to feedback
• Engaged with hotel initiatives to support the local community

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.