Night Porter

Location: London Rd, Patcham, Brighton BN1 8YQ, UK

Seeking a Night Porter to deliver a great guest experience and create a safe, comfortable, and welcoming environment. This is an overnight position, with shifts typically ranging from 11pm to 7am. Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check as part of the recruitment process.

Duties:

• Be the first point of contact when checking in late arrivals and walk-ins.
• Ensure a warm, friendly, and genuine welcome to all guests.
• Perform cleaning tasks within front of house, external, and breakfast areas, as well as set up meeting rooms and breakfast.
• Ensure guest and business safety and security at all times, including evacuating guests in the event of a fire.
• Answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay.

Requirements:

• Passionate about guest care with an understanding of what excellent guest service looks like.
• Comfortable working independently and lone working.
• Professionalism under pressure, a can-do attitude, and a great eye for detail.
• Excellent verbal communication skills and a desire to be an active team member.

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.