Seasonal Sales Assistant And Stock

Location: Brighton, UK

Seeking a Seasonal Sales Assistant and Stock member for Lush in Brighton, offering flexible part‑time shifts. The role requires a minimum of three full days per week, with base hours of 12 hrs/week and the possibility to increase to up to 30 hrs/week, covering shifts between 7 am and 9 pm. Employees will engage customers, demonstrate products, manage stock, and support in‑store events while receiving a competitive Living Wage rate.

Duties:

• Greet customers warmly and create a welcoming store environment.
• Provide excellent service running Lush parties to all ages.
• Grow confidence in services such as mini facials and scalp massages.
• Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
• Host parties and events for all ages.
• Deliver exceptional customer service by using in‑depth product knowledge and offering tailored samples.
• Assist in hosting in‑store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for customers.
• Actively control store costs, such as product waste, to help meet the shop’s budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in‑store and external events to leave lasting impressions on customers.

Requirements:

• Passion for delivering exceptional customer service.
• Ability to inspire positivity and create memorable 5‑star experiences.
• Strong teamwork skills and a collaborative attitude.
• Excellent communication skills and respectful interaction with colleagues and managers.
• Ability to maintain high standards of cleanliness and well‑stocked displays.
• Self‑management and prioritisation of tasks.
• Capability to carry boxes while following health and safety procedures.
• Ability to maintain productivity in a fast‑paced environment.

For the full job description, perks, and to apply, please click the 'Apply Now' button to visit the employer's website.